This program prepares students for a wide range of entry-level employment opportunities. It is designed to serve both new workforce entrants and adult learners seeking to upskill or reenter a rapidly evolving digital environment. Students gain practical, industry-relevant skills through foundational courses that can lead to job readiness in as little as six months. As their careers progress, they can continue building expertise through advanced coursework tailored to support long-term professional growth and adaptability.

Program Learning Outcomes

1. Using the touch-type method of keyboarding, with appropriate techniques, type at least 48 words per minute proficiently.
2. Given a business scenario and using current technology, develop a customer service strategy that enhances the customer experience and meets employer requirements.

This award confirms that a student has completed a noncredit program that prepares students to progress in a career path or to take degree-applicable courses.

Course List Hours

Course	Title	Hours
Required Core
Complete the following:
BC C013N	Keyboarding and Document Formatting (Noncredit)	27
BC C014N	Customer Service Skills (Noncredit)	27
Total Hours		54