Course Description

This noncredit course provides students with the essential reading and writing skills needed to manage a small business. Students will develop confidence in writing business transactions, memos, emails, inquiries, schedules, and reports. Focus will be placed on reviewing the principles and techniques of business writing, increasing editing and proofreading skills, and communicating using positive, negative, neutral, and persuasive language. Topics include handling customer requests, scheduling appointments, and reviewing résumés and cover letters. Open Entry/Open Exit. NOT DEGREE APPLICABLE.