Course Description

Formerly: COMM G225. This course covers theories and strategies to address and settle conflict situations by utilizing the major tenets of both the negotiation and mediation (alternative dispute resolution) processes. Areas of focus include the assessment of conflict situations and the subsequent appropriate application of negotiation and mediation techniques as well as the different contexts for negotiation and mediation including family, school, community and business situations. Content will be explored via lecture, role playing, dialogue and in-class simulations.