CHT A085N: Jamf Training Foundation

Course Outline of Record
Item	Value
Eff Term	Fall 2026
Curriculum Committee Approval Date	12/03/2025
Top Code	070800 - Computer Infrastructure and Support (CTE)
Units	0 Total Units (Lecture Units 0)
Hours	72-90 Total Hours (Lecture Hours 54; Lab Hours 18-36)
Total Outside of Class Hours	108
Total Student Learning Hours	180-198
Course Credit Status	Noncredit (N)
Material Fee	No
Basic Skills	Not Basic Skills (N)
Repeatable	Yes; Repeat Limit 99
Open Entry/Open Exit	No
Grading Policy	P/NP/SP Non-Credit (D), Pass/No Pass (B)

Course Description

The Jamf Training Foundation course introduces students to the essential skills needed to set up, configure, secure, and manage Apple devices using Jamf Pro and Jamf Protect; Students will gain experience with device enrollment, configuration, app deployment, compliance management, and security standards; Content is aligned with Jamf certification exams, preparing students for industry-recognized credentials ADVISORY: CHT A080N or concurrent enrollment. Not Transferable.

Course Level Student Learning Outcome(s)

Setup Apple devices and complete basic management tasks with Jamf Pro.
Secure Apple devices and implement basic safeguarding standards with Jamf Protect.
Enroll Apple devices, create groups, deploy content, and configure device settings with Jamf Pro.

Course Objectives

1. Articulate the purpose of the course and access the related materials.
2. Describe the fundamental macOS, iOS, and iPadOS settings and file storage structures.
3. Configure Jamf Pro leveraging user groups.
4. Create organizational objects and configure system settings for future use.
5. Enroll computers and mobile devices into Jamf Pro.
6. Organize devices into advanced searches and smart groups based on inventory criteria.
7. Deploy apps and settings to computers and mobile devices.
8. Configure restrictions and device settings using configuration profiles.
9. Create basic Bash scripts for deployment to computers.
10. Deploy scripts, packages, and other content to computers and mobile devices.
11. Explain the security features built into macOS, iOS, and iPadOS.
12. Explore security standards and how they relate to device management and Jamf Protect.
13. Create a custom plan and action configuration.
14. Configure and test alerts.
15. Prepare for the certification exam opportunities through course review.

Lecture Content

iOS and iPadOS Setting and Preferences
1. About iOS and iPadOS
2. Navigating settings
3. Customize a device
4. Find device information
5. 1. Serial number
  2. Operating system version
6. Setting customizations
  1. User preferences and customizations
File Storage Structure
1. About file storage structure
2. Data storage
3. Data organization
4. Data security
5. iOs and iPadOS file storage structure
6. macOS file storage structure
Applications (apps)
1. Downloading apps
2. Installing apps
3. Deleting apps
macOS Settings and Preferences
1. About macOS
2. Navigating settings
3. Customize a device
4. Find device information
  1. Serial number
  2. Operating system version
5. Setting customizations
  1. User preferences and customizations
Device Management
1. Concepts of device management
2. Apple Mobile Device Management (MDM) Framework
  1. Overview of functions
  2. Enabling management for devices with Jamf Pro
Apple's Services and Jamf Integration
1. Apple services that enhance and complement Jamf Pro
Jamf Pro
1. About Jamf Pro
2. Jamf Pro Interface
Creating Standard Jamf Pro Users and Groups
1. Create users
2. Create groups
3. Various privilege settings
Categories in Jamf Pro and Jamf Self Service
1. Create categories to label and organize items
2. Label computers and devices
  1. Including building and department information
  2. Grouping and scoping implications
Integrate Automated Device Enrollment with Jamf Pro
1. Create a PreStage enrollment
2. Automatically enroll devices
User-initiated Enrollment
1. Configuring for computers
2. Configuring for devices
3. Enrolling a computer and device with user-initiated enrollment
Inventory Records
1. Locating inventory records for computers or devices using search
2. Customizing Jamf Pro user account preferences
3. Customizing Jamf Pro inventory display
4. Sending remote commands to devices or computers from an inventory record
Advanced Searches
1. Creating advanced searches
2. Viewing advanced searches
3. Save advanced searches
4. Performing mass actions on computers or devices in search results
Jamf Pro: Configuration, Policies, and App Deployment
1. Scope and functions
2. Policies for Mac computers
  1. Characteristics
  2. Policy creation
  3. Policy configuration
  4. Policy deployment
    1. Deploying policies to Jamf Self Service for macOS
3. Creating static and smart groups for computers and mobile devices
  1. Configuration profiles to enrolled computers and mobile devices
4. Managed and unmanaged apps
  1. Differences
  2. Deploying apps to computers or mobile devices
5. Update Plans
  1. Creating update plans
  2. Installing updates
Access the Jamf Binary from Terminal
1. How to access
2. Running management commands
Scripts
1. Definition of scripts
2. Uses of scripts
3. Uploading a script to Jamf Pro
4. Deploying a script to Mac
Apple Device Design
1. Overview of design
2. User protections
3. Administrator functions
4. Organizational protections
Security Options
1. Overview and uses of security options
2. Settings and system applications
3. Configuring security options
4. Enforcing security options with Jamf Pro
Malware
1. Prevention
2. Remediation
3. Built-in security: macOS, iOS, and iPadOS
4. Enhancing built-in security with Jamf Pro and Jamf Protect
MITRE ATT&CK® Matrices
1. Overview of tactics, techniques, and procedures (TTPs) in cybersecurity attacks
2. Using MITRE ATT&CK® to understand adversary behavior
3. Applying MITRE ATT&CK® for cybersecurity defense
4. Detection strategies supported by MITRE ATT&CK®
Compliance Benchmarks
1. Overview of macOS and iOS compliance benchmarks
2. Using compliance recommendations to create a baseline
3. Organizational applications of compliance baselines
Compliance Baseline
1. Process for creating a compliance baseline
2. Implementing compliance baselines in practice
3. Customizing baselines with Jam Compliance Editor
4. Configure and deploy compliance baseline and analytic set that make up the default plan in the macOS security portal
macOS Security Portal
1. Key features of the macOS Security portal
2. Navigation and functionality
3. Applications for device management and security
4. Threat prevention and alerts
  1. Generating an alert on a test computer
  2. Jamf Protect and the ability to automatically mitigates threats on enrolled Mac computers
5. Data collection options
6. Management options
Jamf Security Cloud Portal
1. Creating additional administrator accounts
2. Creating device groups
3. Generating activation profiles
4. Threat prevention, app watchlist, and app blocking policies
  1. About and configuration
  2. Meeting an organization's needs and risk tolerance
5. Internet content filtering capability
  1. About and configuration
6. Security reports
  1. Viewing security reports
  2. Exporting security reports
7. Assigning access
  1. User groups
  2. Creating organizational objects for future use
Device Enrollment and Organization
1. Enrolling devices into the management system
2. Organize devices using advanced searches
3. Creating smart groups based on inventory criteria
App & Configuration Deployment
1. Methods to deploy apps to computers
2. Methods to deploy apps to mobile devices
3. Deploying settings to computers using packaging and policies
4. Deploying other content to computers using packaging and policies
5. Configuring device settings and restrictions using configuration profiles

Lab Content

iOS and iPadOS Settings & Preferences
1. Navigate iOS/iPadOS device settings and locate system information (serial number, OS version).
2. Customize user preferences and settings on an iPhone or iPad.
3. Explore the iOS/iPadOS file storage structure and compare it with macOS.
Applications
1. Download, install, and delete apps on iOS and macOS devices.
2. Explore macOS app installation locations and preferences.
macOS Settings & Preferences
1. Navigate macOS settings to locate system information (serial number, OS version).
2. Customize device settings and user preferences.
Device Management Fundamentals
1. Review Apple’s MDM framework and how Jamf Pro enables management.
2. Configure user-initiated enrollment for macOS and iOS/iPadOS devices.
3. Configure PreStage enrollment to automatically enroll new devices.
Jamf Pro User Management & Organization
1. Create Jamf Pro users and groups with appropriate privileges.
2. Create categories to label and organize devices, apps, and policies.
3. Add building and department information to inventory records.
Inventory & Searches
1. Locate inventory records using Jamf Pro search.
2. Customize account preferences and inventory display.
3. Send remote commands from an inventory record.
4. Build and save advanced searches, then perform mass actions on the results.
5. Organize devices into static and smart groups based on defined criteria.
Self Service & App Deployment
1. Configure and brand Jamf Self Service.
2. Add items to Self Service for end-user access.
3. Create app deployments for macOS and iOS/iPadOS devices using the App Store and App Installers.
4. Explore managed vs. unmanaged app behaviors.
Configuration & Policy Deployment
1. Create and deploy policies to install apps, run scripts, or apply maintenance tasks.
2. Create and deploy configuration profiles for macOS and iOS/iPadOS devices.
3. Troubleshoot common issues with configuration profiles.
Scripts & Packages
1. Upload and deploy scripts in Jamf Pro to automate management tasks.
2. Use Composer to create custom packages for deployment.
3. Upload packages to a distribution point and deploy them using policies.
Security & Compliance
1. Configure basic security options on macOS/iOS/iPadOS.
2. Enforce security settings through Jamf Pro.
3. Explore malware prevention and remediation workflows.
4. Review compliance benchmarks and create a compliance baseline.
5. Customize and deploy baselines with Jamf Compliance Editor.
Jamf Protect & Security Portals
1. Generate and review alerts in the macOS Security Portal.
2. Explore Jamf Protect for automated threat mitigation.
3. Create administrator accounts and device groups in the Jamf Security Cloud Portal.
4. Configure app blocking, threat prevention, and internet content filtering policies.
5. View and export security reports.
Practice & Assessment
1. Jamf Certified Associate – Jamf Pro Practice Exam.
2. Jamf Certified Associate – Jamf Protect Practice Exam.
3. Jamf Certified Tech – Practice Exam.

Method(s) of Instruction

Enhanced NC Lab (NC2)
Enhanced NC Lect (NC1)
Live Online Enhanced NC Lab (NCA)
Live Online Enhanced NC Lect (NC9)
Online Enhanced NC Lab (NC6)
Online Enhanced NC Lect (NC5)

Instructional Techniques

Lecture/demonstration, individualized instruction.

Reading Assignments

Assigned readings from websites and Apple and Jamf guides

Writing Assignments

Written reflections on skills learned and appropriate strategies for configuring, managing, and securing Apple devices using Jamf

Out-of-class Assignments

Practice activities, projects, and videos

Methods of Student Evaluation

Short Quizzes
Written Assignments
Projects (Individual/Group)
Problem Solving Exercises
Oral Presentations
Skills Demonstration

Demonstration of Critical Thinking

Students will evaluate and apply strategies for configuring, managing, and securing Apple devices using Jamf Pro, analyzing scenarios to determine effective solutions for deployment, compliance, and threat prevention.

Required Writing, Problem Solving, Skills Demonstration

Students will complete short reflections or responses that explain device management concepts and justify configuration or deployment choices. Students will troubleshoot simulated issues with Apple devices or Jamf Pro workflows, identifying causes and proposing effective solutions. Students will perform hands-on tasks such as configuring settings, enrolling devices, deploying apps, or applying security policies within Jamf Pro.

Other Resources

1. GCFGlobal website 2. Digital Literacy Assessment by Northstar

Resources Subscreen

Other: . . ().

Eligible Discipline(s)

Computer service technology: Any bachelor’s degree and two years of professional experience, or any associate degree and six years of professional experience.
Computer information systems (computer network installation, microcomputer technology, computer applications): Any bachelor’s degree and two years of professional experience, or any associate degree and six years of professional experience.
Office technologies (secretarial skills, office systems, word processing, computer applications, automated office training): Any bachelor’s degree and two years of professional experience, or any associate degree and six years of professional experience.

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