Academic Catalogs

IT Support Specialist, Certificate of Achievement

Banner Code: 3_CE_ITSS

Not Financial Aid Eligible


The courses in this certificate program provide students with the hands-on skills needed to perform entry-level help desk computer support. The program courses are designed to help students prepare for industry-recognized certifications including CompTIA IT Fundamentals , Network+, Server+, and Security+. The courses emphasize development of in-demand technical skills needed in computer networking, help desk troubleshooting, server administration, and security best practices.

Program Level Student Learning Outcomes

Upon completion of this program, students will be able to:

  1. Demonstrate the ability to locate technical resources to solve problems with networking, systems, and cloud solutions.
  2. Demonstrate proficiency with various software packages to solve common networking, system, and cloud problems.
  3. Demonstrate the ability to design and implement solutions for networking, system, and cloud operations.

Review Graduation Requirements.

Course Title Units
Required Core
Complete the following:
IT C104IT Fundamentals4
IT C128Computer Networking Principles (Network+)3
or IT C201 Introduction to Networking (Cisco CCNA 1)
IT C158Contemporary Operating Systems (Server+)3
CIS C157Introduction to Python Programming3
IT C198Cloud Foundations3
CYBR C230Network Security (Security+)3
or CYBR C101 Introduction to Cybersecurity
Total Units19