IT Support Specialist, Certificate of Achievement
Banner Code: 3_CN_ITSS
Control Number: 44205
Not Financial Aid Eligible
The Certificate of Achievement in IT Support Specialist equips students with practical, hands-on skills to excel in entry-level help desk computer support roles. The program is designed to prepare students for industry-recognized certifications such as CompTIA Tech+, Network+, Server+, and Security+. Courses focus on building in-demand technical expertise in areas like computer networking, help desk troubleshooting, server administration, and implementing security best practices.
Program Learning Outcomes
- Demonstrate the ability to locate technical resources to solve problems with networking, systems, and cloud solutions.
- Demonstrate proficiency with various software packages to solve common networking, system, and cloud problems.
- Demonstrate the ability to design and implement solutions for networking, system, and cloud operations.
Review Graduation Requirements.
| Course | Title | Units |
|---|---|---|
| Required Core | ||
| Complete the following: | ||
| IT C104 | IT Fundamentals (Tech+) | 4 |
| or IT C110 | Computer Hardware and Software (A+ Essentials) | |
| IT C128 | Computer Networking Principles (Network+) | 3 |
| or IT C201 | Introduction to Networking (Cisco CCNA 1) | |
| IT C158 | Contemporary Operating Systems (Server+) | 3 |
| CIS C157 | Introduction to Python Programming | 3 |
| IT C198 | Cloud Foundations | 3 |
| CYBR C230 | Network Security (Security+) | 3 |
| or CYBR C101 | Introduction to Cybersecurity | |
| Total Units | 19 | |