Academic Catalogs

Business Information Worker I, Part I, Certificate of Completion

Banner code: 2_NCJ_BIWO
Financial aid: Not eligible 

The Business Information Worker I (BIW I) is a state-wide structured pathway to equip students for entry level employment in a variety of business environments. Designed in conjunction with faculty and the business community, this 8-course pathway provides a solid foundation in Microsoft Windows, Microsoft Office, and strong digital and web literacy skills to bring efficiency and productivity to the workplace. The Business Information Worker I curriculum also fosters critical thinking, problem solving, and business communication skills that are essential for a student to utilize in the workplace.

This enhanced non-credit certificate of completion, Business Information Worker I, Part 1, consists of the first sequence of the 8-course BIW I pathway. The second certificate of completion, Business Information Worker I, Part 2, will contain the remainder of the courses that make up the BIW I pathway. Together, both certificates of completion comprise the entire 8-course sequence in the BIW I pathway.

Program Level Learning Outcomes

Upon completion of this program, students will be able to:

  1. Communicate effectively using basic oral and written methods.
  2. Demonstrate basic computer literacy to operate, maintain, protect, and support data files.
  3. Apply critical thinking and problem solving skills to facilitate customer service and bring value to an organization.
  4. Utilize computer application software to create, edit, and organize various documents, forms, spreadsheets, and other file types.
  5. Develop applicable communication techniques to share, distribute, and collaborate information using office software.

Certificate of Completion Requirements 

This award confirms that a student has completed a noncredit program that prepares students to progress in a career path or to take degree-applicable courses.

Course Title Units
Required Courses
CBA G101NKeyboarding54
CBA G145NIntroduction to Computers54
CBA G152NMicrosoft WIndows90
MGMT G155NCustomer Service54
Total Units252